Barnhart Group Inc. strives to be a market leader in the transportation industry. We believe that success starts with our people. Our team is built on a culture of collaboration, innovation, and a dedication to providing exceptional customized transportation solutions. More than just a third-party logistics provider, we are a family that values safety, service, and our team members, while fostering a supportive and inclusive workplace. With headquarters in North East, PA, and terminals in Moncks Corner, SC, and Houston, TX, we are growing and looking for passionate individuals who thrive in a team-oriented environment.

The work environment is usually quiet. We are an equal opportunity employer and welcome applicants of all backgrounds and abilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Responsibilities

• Demonstrate problem-solving skills and remain calm in a fast-paced environment
• Collaborate with our sales and operations teams to ensure the best solutions are provided to customers in alignment with their transportation needs
• Act as the main point of contact for customers, addressing their inquiries, concerns, and requests promptly and professionally
• Utilize the list of available drivers and the current available driving hours report to plan loads to be dispatched using the load planner spread sheet
• Promptly and professionally respond to all inquiries and directives from customer representatives
• Efficiently plan and schedule back haul routes to maximize utilization of resources and minimize empty miles
• Resolve customer complaints or concerns with empathy and efficiency, aiming for the highest level of customer satisfaction
• Other duties as assigned

Qualifications

• High school diploma or GED required
• Candidates need to be knowledgeable of transportation industry rules and regulations and adhere to local laws
• Dispatch experience required
• Customer Service experience preferred
• Experience in the transportation industry
• Strong written and oral communication skills
• Ability to manage multiple tasks simultaneously
• Ability to work independently
• Possesses drive and initiative
• Strong attention to detail
• Contribute to a positive work environment

Incentives

• Bonus opportunities

Benefits

• Compensation Plan with Incentive Bonus Program
• 401(K) with employer match – 4% match on 5% contributions
• Holiday Pay (New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas)
• PTO (paid time off)
• Health Insurance
• Dental Insurance
• Vision Insurance
• Group Life Insurance ($20k coverage fully paid by employer)
• Voluntary Life Insurance
• Short Term Disability
• Long Term Disability
• Accident Insurance
• Hospital Indemnity Insurance
• Critical Illness Insurance
• Flex Spending Account (FSA)
• HRA